When booking activities, we have a 14-day cancellation deadline. This means that it is not possible to cancel activities booked when it is less than 14 days until the activity is completed. This also applies if the activity is booked less than 24 hours before completion. If the weather indicates that it is not justifiable to carry out the activity, it will be possible to get a refund. In the event of illness, any reimbursement must be taken out with your own insurance company.